Freeman Jones standard conditions

Click here to download the Protocol Standard IVA conditions document post April 2017, as agreed between Creditors and their voting agents, The Insolvency Service and Insolvency Practitioners and apply to Freeman Jones proposals submitted after 6th April 2017.

Click here to download the Straightforward Consumer IVA Protocol 2016 version which applies to Freeman Jones proposals submitted after the 6th April 2017.

Click here to download the Protocol Standard IVA conditions document post July 2012, as agreed between Creditors and their voting agents, The Insolvency Service and Insolvency Practitioners and apply to Freeman Jones proposals submitted after 1st July 2012.

Existing customers

Regulatory bodies

Our Insolvency Practitioners (IPs) are authorised by the Insolvency Practitioners Association (IPA), which can be contacted at: Head of Regulation, Valiant House, 4-10 Heneage Lane, London EC3A 5DQ

You can refer your complaint by completing the online complaints form available at: https://www.gov.uk/complain-about-insolvency-practitioner. The completed form can be submitted by email or post to the Complaints Gateway. Alternatively, you can call the Insolvency Service Enquiry Line on 0300 678 0015, where an adviser will guide you through the process over the telephone.

For details of how we handle complaints, including how to raise a complaint and the timescales for our response, please refer to our Complaints Policy, which can be found here..

Customers in Northern Ireland can contact the appropriate regulatory body.